The washbar - City Property The washbar - City Property
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A fresh spin on self-service

BRANCHES:

The Fields

The Fields

The Park Shopping Centre

The Park Shopping Centre

Open to City Property Residential Tenants Only - 24/7

Centre Place

Centre Place

City Place

City Place

Frank's Place

Frank's Place

Howzit Hilda

Howzit Hilda

Jeff's Place

Jeff's Place

Kempton Place

Kempton Place

Sharon's Place

Sharon's Place

Station Place

Station Place

Steyn's Place

Steyn's Place

The Hangar

The Hangar

Theo's Place

Theo's Place

Tom's Place

Tom's Place

How it Works

Self service laundromat
This is a self-service laundromat.
No cash accepted
We do not accept cash at any of the Wash Bars.
Download Zapper
Download Zapper from your app store and sign-up.
Bring washing powder
Bring your own automatic washing powder or detergent.
Follow instructions
It's super easy, follow the instructions on the machines.
Price per load
The price is per load and is shown on each machine.
Scan QR code
Scan the machine's QR code to pay with your smartphone.
Watch video
Watch our video below to see how it works.

FAQ's

What is your refund policy?

Click here to view our Refund Policy.

Are you open during power failures?

Unfortunately, we are closed during power failures.

What are your trading hours?

We are open every day, including weekends and public holidays. Refer to the operating hours listed under The Wash Bar branch you would like to visit.

How big are your machines?

We have 9 kg commercial Speed Queen washing machines and 8.2 kg commercial tumble dryers.

How do I pay? What payment methods are accepted?

We do not accept cash or credit cards. Payment is made by scanning the QR via the Zapper app which customers need to download and register for. You can download the Zapper app through your app store, available on: https://www.zapper.com/download-zapper/

How does it work? What do I need to bring?

We are a self-service laundromat. Bring your own detergent and fabric softener. Each machine has easy instructions and a QR code for payment. Load your items, add your detergent and scan the Zapper QR code to pay. Once payment is made, the machine will be activated. Select your temperature and press start. Set a timer for about 40 mins, cycle durations vary according to the temperature selected. Once the cycle is in progress, our washing machines lock and cannot be interrupted, however our tumble dryers can be opened at any point during the cycle.

Watch our 1-minute video here

Is there someone who can assist me?

We monitor all the stores remotely. There is no one stationed in-store but we are available from 08:00 – 17:00 on 066 295 3800. WhatsApp or call us and we will gladly assist you.

Do I need to make an appointment or book a machine?

No, you can come whenever — our machines are available on a first come, first serve basis. Weekends tend to be busier than weekdays.

How long is a cycle?

The cycle duration depends on the settings and temperature selected, however on average its about 30 to 40 minutes for washing or drying. The higher the temperature, the longer the cycle. We advise customers to set a timer for 40 minutes so that you remove your items timeously for the next person.

Is there parking?

Safe and secure parking is available on the building premises for each Wash Bar that is open to the public.

  • The Fields – paid parking in the basement or next to Virgin Active. Parking can be accessed from either Hilda or Festival Street.
  • The Park – free parking available directly outside our store, located next to the KFC drive-through.