Strengthening safety: City Property partners with Fire Ops SA

So, what does this mean for you?

In short: faster response times and added support in an emergency

Fire Ops SA provides 24/7 tactical firefighting services, with teams ready to dispatch within 60 seconds of receiving a call. They operate across eight zones in Gauteng, meaning help is never far away.

We’ve also got a dedicated Fire Ops SA team stationed at The Fields, strengthening response times even further in the Tshwane area.

Working alongside emergency services

Fire Ops SA works hand-in-hand with municipal fire departments. When you call, they:

• Respond immediately
• Alert local emergency services
• Start stabilising the situation

Once municipal teams arrive, they take over — ensuring a smooth, coordinated response.

Why this matters

Fires are unpredictable, and in those moments, every second counts. This partnership is all about acting quickly to protect lives, homes and businesses.

For us, it’s simple: safer buildings = safer communities.

What every tenant should know

To help emergency teams assist you as quickly as possible, here’s what you need to keep in mind:

• Know your UPN (Unique Positioning Number) Every City Property building has one to help responders find you fast
• Keep it handy UPN signage is displayed in your building — save it on your phone or somewhere easy to access

In case of a fire emergency

• Call Fire Ops SA: 083 622 6026
• Clearly describe the emergency
• Share your suburb and UPN
• Alert your building manager

Putting people first

At the end of the day, it’s about making sure you feel safe where you live and work, knowing there’s a reliable, rapid response team ready when it matters most.

Because at City Property, investing in safety is investing in people.