Customer Service Week - City Property Customer Service Week - City Property
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Customer Service Week

The first week of October marks Customer Service Week, and this year, #TeamCityProperty proudly embraced the theme of “Above and Beyond.”

Our employees took part in various initiatives aimed at exceeding expectations and delivering a memorable customer experience for all our tenants. We understand that building strong communities goes beyond property management—it’s about genuine service and care, whether on-site, in the office, or working behind the scenes.

Customer service is at the heart of everything we do, so we rolled out a four-week customer service training programme, partnering with an external provider to equip our staff with the skills to excel. To foster collaboration and enhance understanding between departments, employees enjoyed a series of team-building activities like Jenga, karaoke, and our popular job shadowing programme.

Curious about the fun? Catch a glimpse of our activities on our TikTok account